Please see attached Reference Manual.
How can I download a spreadsheet of all items with costs in Product Introduction Kroger?
Some error messages require clarification as they can seem unique and may even seem unrelated to your product. Let's take a look at this one around ingredientName and grapeVarietycode. Error Message: If any attribute of the FoodAndBeverageIngredie...
Hi,I am getting this error message when I try to validate at the case level. I have already validated at the each level:KR15964 Maximum Temperature and Minimum Temperature must have the same unit of measure. (00081953803092)The problem is that I can'...
Hello,I entered an item using Product Introduction. The product was not accepted, and cannot be used moving forawrd. Is there a way to delete the entry? Let me know. Thank you
Hi, i am a first-time user. we are importing our info from a different GDSN data pool. I am getting this message in validation: KR16002 Nutrient Basis Quantity Type Code is required when Nutrient Type Code is populated on Base Units. Item (0008195380...
Hi,I get the following error code when validating. Product Introduction Error MessagesError Key CodeError MessageKR16334When Kroger Item Submission Reason Code and Temperature Controlled are populated, both Temperature Qualifier Code "Trade Item is...
Hi, I am trying to complete Kroger VIP Setup for 2 new items, however, I cannot complete due to the following code:PI6211 For item 00742753348465, attribute Serving Size requires a positive number.PI6211 For item 00742753348458, attribute Serving Siz...
Hi Team, Can you please help me why Case Hierarchy comes back with this error message: PI5036 Certified for Passover Diet is required when Diet Type Code is Kosher. For GDSN items, you may need to correct data in the data pool. Item (10818290019728)...
We have submitted our test file to Kroger/Fred Meyer. The item is and has been registered with WERCS. The WERCS required registration has been reported to Kroger (6/4). We have validated and submitted successfully. But Kroger is asking for a IMF# tha...
Good Day, I submitted the below items and now it under "review". Below is the message popped up before I submitted, What does this means? KR1325 The brand/sub-brand for this item(s) (10608863691907,00608863745313,00608863745320,00608863745306) has no...
Please see attached and post any questions you have for us in the comments below. The received error message when the image requirements are missing: KRDAM16328 One Digital Asset or External File Link with Type of Information = “Product Image”, Ima...
Good morning, I have entered an item into 1sync prematurely and there are changes that are needing to be made. This item has not been published to anyone. It is currently in as a 48 ct. box, but should be 72 ct. so the dimensions will change at the u...
1WorldSync training is also available to customers in our Learning Management System (LMS). Click the LMS link below for Kroger PI/VIP and other training opportunities. When you click the link you will be directed to our LMS which will require you t...
is it possible to update an existing IMF without creating a new one? There was an error when inputting the distribution method (was entered as warehouse but should be DSD), GTIN00850019179866.The applicable Kroger Event Code is not longer available i...
Customers working to synchronize content with Kroger sometimes ask questions about the "IMF" for Kroger. The IMF (Item Maintenance Form) is a Kroger-generated number and is assigned to the information provider hierarchy once the item is successfull...
i have been receiving the following error message for two of my GTINs. In searching the forum suggestions have been to update the class to the PID class listed in the error message, in this case the it would be 381. When I search in the Family Tree, ...
If my case pack is 24 pcs, but its 1-2-2-1 =6 pc x 4 inners how do i set this up.
I have set-up a case and an each. I see them in All Items entered but they are not showing up in Ready to list. I need to Top Off. Any suggestions?
Hello, we are experiencing issue with case pack quantity specifically for assorted items. Currently for 2 of our hierarchies submitted in VIP, we received feedback from buyer, that it is showing wrong case pack quantity as 1. Buyer also mentioned tha...
Hi, i need to modify one of the parent and child direct link quantities... can someone please advise how to do this? i did not yet publish this style. let me know... thank you in advance
Hello, We have an item that we once were selling, Kroger discontinued the item, then we started shipping it to them again. We had to change the UPC/GTIN and price when they reordered the discontinued item. They advised us we would need to submit to t...
Good morning team! I've encountered an issue with Kroger regarding an Image Facing Value of an item that I just updated in 1WS. I only have one image facing "Front" and the others have been locked so that only UNFI can see them (they required extra i...
Trying to set up a new item and it says the Model GTIN provided cannot be one of the items in the hierarchy. It says to resubmit with a valid model GTIN but that is the GTIN of our product how could it not be valid?
I have received the following errors but am working out how to change them.KR1177 At least one region entry is required. Item (00810166830089) KR5447 Manufacturer Suggested Retail Price, Manufacturer Suggested Retail Price Basis and Manufacturer Sugg...
As a 1WorldSync (1WS) customer you have different options to synchronize your product content with Kroger. The best practice and easiest way to manage this process is to create your content in Item Management (IM) and publish it to Kroger. This wa...
I have been asked to change the CF Size, and the Titles, of some items for Kroger. I do not use API. I was told i could find it in VIP? Anyone know where?
The brand/sub-brand for this item(s) has not been seen in VIP previously. Accurate brand names and the consistency of their spelling and capitalization are critical. Continuing with this brand/sub-brand will confirm this name as a new/additional br...
I am receiving the following error code for item 00850019179866 but all nutritional information is up to date in Item Management. Is this just a matter of waiting for the updates to flow through, or are there additional steps I need to take? KR15995 ...